Refund policy
REFUND & CANCELLATION POLICY
Effective Date: March 1, 2026
Because our products are perishable and made-to-order, the following policy applies:
1. Standard Orders (Pick-Up Orders) (Cookies, Cheesecake Slices, etc.)
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Orders may be canceled with at least 48 hours’ notice for a full refund.
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Cancellations made less than 48 hours before pickup are non-refundable.
2. No-Show Policy
Orders not picked up on the scheduled date are non-refundable.
3. Quality Concerns
If you are unsatisfied with your order, you must contact us within 24 hours of pickup. We may offer:
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Store credit
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Replacement
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Partial refund
Refund decisions are made at our discretion.