Refund policy

REFUND & CANCELLATION POLICY

Effective Date: March 1, 2026

Because our products are perishable and made-to-order, the following policy applies:

1. Standard Orders (Pick-Up Orders) (Cookies, Cheesecake Slices, etc.)

  • Orders may be canceled with at least 48 hours’ notice for a full refund.

  • Cancellations made less than 48 hours before pickup are non-refundable.

2. No-Show Policy

Orders not picked up on the scheduled date are non-refundable.

3. Quality Concerns

If you are unsatisfied with your order, you must contact us within 24 hours of pickup. We may offer:

  • Store credit

  • Replacement

  • Partial refund

Refund decisions are made at our discretion.